Friday, 13 April 2012

Chinese Patience

For the last few months, it seems that every other conversation I have is about exporting to China: 
Where do you start? Depends upon your product.  
Do I need local partners?  Yes.
Is it expensive? Can be – some of the larger cities have very high costs of living (especially if you want to live to western standards).
What about Intellectual Property rights?  Improving. 
……..

And the Silk Route is thriving - China is currently the world’s largest exporter and set to become the world’s largest importer in a few years according to Minister of Commerce Chen Deming.  Any technology company planning to become a major exporter must include China in their plans.
 InvestNI are organising another Trade Mission to China later this year that is generating a lot of interest.  And although the Republic has stolen a march on everyone by having Vice-President (and soon to be President) Xi Jinping visit last month with a view to increasing international trade (already sitting at €4.5bn pa between Ireland and China), the current visit underway by Liu Yandong, a member of the Chinese Politburo and considered to be the most powerful woman in China, is very positive for Northern Ireland.
I was recently at the Sir Bernard Crossland Lecture in Riddle Hall about “Building Business in Belfast, Bangalore and Bejiing”.  Based on this lecture and my own personal knowledge here are my top tips for conquering China:
  1. Best to pitch your brand as an innovative one; Chinese entrepreneurs still regard the West as the bedrock of innovation. 
  2. Select your launch location carefully. The regions with the best developed high-tech environments, and where you should first consider setting up an office or finding an experienced, well-connected local partner, are Beijing, Shenzhen, Shanghai and Shaanxi.  
  3. Build Relationships slowly and seriously – focus on family, education, culture. 
  4. Choose colours for your collateral/presentations carefully.  e.g. Green is a colour we associate with the environment, with spring, with Irishness but in China green is associated with exorcism or infidelity.  Red, Blue, Yellow or Black are pretty good in China (although, probably best not to use them all at the same time!).
  5. While English is the recognised business language, do have a Chinese translation on the back of your business card.  Do hire interpreters during on-site intense negotiations.
  6. Learn about Chinese business protocol  – punctuality, respect for age, dining etiquette, use of titles, giving gifts, conservative dress code.
And my top tip is Be Patient.  The Chinese live in the world’s oldest, continuous civilisation (c4000 years), their macro-economy operates to 5-year economic plans (the 12th in modern history is just starting) and they resent the impatience of westerners to conclude business quickly.  They will use your impatience to their negotiating advantage, so take it slowly! 
My associate Norbert Sagnard has just added a new associate in Shanghai – Eurasia Consultis – who are now our local hi-tech commercialisation experts, ready to help your business set up locally with the right foundations.
Geraldine Fusciardi